iDCS 500



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Overview
Welcome to the iDCS 500, the premier system in Samsung's elite line of telephony products. Its dynamic scaleable architecture can accommodate tremendous growth at low incremental cost, making it the perfect answer for the communications needs of medium and large corporations. As a forerunner in convergence technology, the iDCS 500 brings together traditional voice and data streams to create a fully integrated communications solution. With a host of industry leading connectability features, the iDCS 500 richly deserves its place at the forefront of the communications revolution.
System Features
Account Code Entry
 Forced-Verified
 Forced-Not Verified
 Voluntary
Account Code Key (M Version)
Account Code Key-One Touch (L Version)
All Call Voice Page
Attention Tone
Authorization Codes
 Forced
 Voluntary
Auto Attendant
Automatic Hold
Background Music
Cadence-Integrated Voice Mail
Call Activity Display
Call Costing
Caller Identification†
 Automatic Number Identification (ANI)
 Calling Line Identification (CLI)
Calling ID Features
 Name/Number Display
 Next Call
 Save Caller ID Number
 Store Caller ID Number
 Inquire Park/Hold
 Caller ID Review List (L Version)
 Caller ID Review List (M Version)
 Investigate
 Abandon Call List
 Caller ID on SMDR
 Number to Name Translation
 Caller ID Send
Call Forwarding
 All Calls
 Busy
 No Answer
 Busy/No Answer
 Forward DND
 Follow Me
 External
 To Voice Mail
 Preset Destination
 Call Forward Busy (CFB - LE Version)
 Call Forward No Response(CFNR - LE Version)
 Call Forward Unconditional(CFU - LE Version)
Call Hold
 Exclusive
 System
 Remote
Call Park and Page
Call Pickup
 Directed
 Groups
 Established (L Version)
Call Waiting/Camp-On
Caller Emergency Service ID (CESID)
Centrex/PBX Use
Chain Dialing
Chain Forward (L Version)
Class of Service
Common Bell Control
Conference
 Add On (5 Party)
 Unsupervised
 Split (L Version)
Computer Telephony Integration (CTI)
 Smart Centre
 Smart Operator
 TAPI 2.1
Customer Set Relocation
Data Security
Database Printout
Daylight Saving Time-Automatic
Dialed Number Identification Service (DNIS)
Direct In Lines
Direct Inward Dialing (DID)
 T1/Copper
 Day/Night Routing
 Busy or Camp-On Option
 MOH Source
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (Programmable)
Door Phones
 E & M Tie Lines T1/Copper
 Executive Barge-In (Override)
 With Warning Tone
 Without Warning Tone
 Trunk Monitor or Service Observing
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Numbering
Ground Start Trunks (T1/Copper)
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
ISDN Service
 Primary Rate Interface (PRI)
 Basic Rate Interface (BRI)
LAN Interface
Least Cost Routing
Live System Programming
 From any Display Keyset
 With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Message Waiting Key
Microphone On/Off per Station
Music on Hold-Flexible
Music on Hold-Sources
Networking
Off Premises Extensions OPX)
Operator Group
Overflow
 Operator
 Station Group
Override Code
Paging
 Internal Zones (4)
 External Zones (4)
 All Internal
 All External
 Page All
Park Orbits
Primeline Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming-PC
Ring Modes
 Time Based Routing-Plans
 Automatic / Manual
 Holiday Schedule
 Temporary Override
Ring Over Page
Secretary Pooling
Single Line Connections
Speed Dial Numbers
 Station List (50 Max)
 System List (500 Max)
Speed Dial by Directory
Station Hunt Groups (30)
 Distributed
 Sequential
 Unconditional
Station Message Detail Recording (SMDR)
Station Pair
System Alarms
System Maintenance Alarms
System Directory
Tenant Services (2)
Toll Restriction
 By Day or Night
 By Line or Station
 Eight Dialing Classes
 Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Traffic Reporting
Transfer Screened/Unscreened
 Voice Mail Transfer Key
 With Camp-On
Trunk Groups (11)
Uniform Call Distribution (UCD)†
 UCD Groups
 Call Statistics
 Agent Statistics
 Group Supervisors
 Printed Reports
Universal Answer
Virtual Single Line Telephone
Voice Mail - Inband Integration
VoIP
Walking Class of Service
†Requires optional hardware and/or software. Ask your dealer for details.
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