Hotel Operator



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Overview
Hotel Operator has a host of built-in income-generating features such as Call Costing and performance features such as Wake-Up service and Room Status reports. Hotel Operator can use traditional telephones, but for maximum performance upgrade to Samsung´s stylish single line with built-in dataport. Since hotel phone systems and guest telephones take a lot of abuse day after day, week after week, you expect your phone system to withstand unusual amounts of punishment. The Hotel Operator telephones were designed and rigorously tested to withstand the punishment.
DCS Features
Account Code Entry
  Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
  Forced
  Voluntary
Auto Attendant
Automatic Hold
Background Music
Caller ID*
  Name/Number
  Display
  Next Call
  Save CID Number
  Store CID Number
  Inquire Park/Hold
  CID Review List
  Investigate
  Abandon Call List(50)
  CID on SMDR
  Number to Name
  Translation (250)
Call Forwarding
  All Calls
  Busy
  No Answer
  Busy/No Answer
  Follow Me
  External
  To Voice Mail
Call Hold
  System
Exclusive
  Remote
Call Park and Page
Call Pickup
  Directed
  Groups (5)
Call Waiting/Camp-On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Computer Telephony
IIntegration
TAPI
TSAPI
Conference
  Add on (5 party)
  Unsupervised
  Customer Set Relocation
Data Security
Database Printout
Direct In Lines
Direct Inward
  Dialing (DID)
  T1/Copper
  Day, Night, Weekend
  Routing
  Busy or Camp-On
  Option
Direct Inward System
Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Releases
(Programmable)
Door Phones
Door Phone Night,
Weekend Ring
E & M Tie Lines
T1/Copper
Executive Barge-In
(Override)
  Station or Trunk
  With/Without
  Warning Tone
Station/Trunk
Executive/Secretary
Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
  Day, Night, Weekend
Ring Assignments
  Ground Start Trunks
(T1/Copper)
Hot Line
In Group/Out of Group
Incoming Call
Distribution
Incoming/Outgoing
Service
Individual Line Control
Least Cost Routing
Live System
Programming
  From any Display
  Keyset
  With a Personal
  Computer
Meet Me Page and
Answer
Memory Protection
Message Waiting
Indication
  Light
  Tone
Microphone On/Off per
Station
Music on Hold-Flexible
Off Premises Extensions
(OPX)
Operator Group
Overflow
  Operator
  Station Group
Paging
  Internal Zones (4)
  External Zones (4)
  All Internal
  All External
  Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line
Privacy
Programmable Timers
Recalls
Remote Programming-
PC
Ring Plans Day, Night,
Weekend
  Manual
  Automatic
Ring Over Page
  Single Line Connections
  Speed Dial Numbers
  (500)
  Station List (50
  Max)
  System List (500
  Max)
  Speed Dial by Directory
  Station Hunt
Groups (10)
Distributed
Sequential
Unconditional
Station Message Detail
Recording (SMDR)
System Alarms
System Directory
Toll Restriction
  By Day or Night,
Weekend
  By Line or Station
  Eight Dialing Classes
  Special Code Table
Tool Restriction Override
Tone or Pulse Dialing
Transfer
  Screened/
  Unscreened
  Voice Mail Transfer
  Key
  With Camp-On
Trunk Groups (11)
Uniform Call
Distribution (UCD)
  Maximum of Five
  Groups
  Call Statistics
  Agent Statistics
  Group Supervisors
Universal Answer
Voice Mail Integration
Walking Class of Service
Hotel Operator Features        
Call Costing
Check In / Check Out
Deposit Posting
Guest Services Billing
  100 Item Codes with Costing
Lobby Phone Service
Printed Reports
  Phone Bill
  Guest and Meeting Room Bill
  Room Status
  Wake Up Call Activity
Room Status Conditions
  Available
  Occupied
  Needs Cleaning
  Needs Maintenance
  Hold (Late Check Out)
Room Status Review
  Keyset Display
  64-Button Module
  Printed Reports
Room Status Update
  Automatic (Daily Timer)
  Manual
Room Dialing Restriction
Staff ID Codes (64)
Station Types
  Business Office
  Hotel Administrator
  Meeting Room
  Guest No Smoking Room
Telephone Credit Limit
Transaction Record Output
  (To PMS)
Wake Up Calls
  Set by Attendant
  Set by Guest
  Answered
  Not Answered
  Canceled
   
Station features        
Add On Module*
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music*
Busy Station Callback
Busy Station
Indications (BLF)*
Call Forwarding
Call Pickup
Data Port
Dial-by-Name
Dial-by-Voice
Direct Station Selection (DSS)*
Do Not Disturb (programmable)
Door Lock Release
Exclusive Hold*
Group Listening*
Headset On/Off Key*
Hearing Aid Compatible
Line Queuing with Callback
Line Skipping*
Loud Ringing Interface
Message Waiting Indication
Light
Tone
Mute Microphone/Handset*
Off-Hook Ringing*
Off-Hook Voice Announce*
Standard
Executive
One Time Do Not Disturb*
One Touch Dialing Keys*
On-Hook Dialing
Programmable Keys*
Programmed Station Messages
Protection from Barge-In
Pullout Directory Tray
Pulse to Tone Switch Over
iRedial
Auto Retry
Last Number
Save Number
Ring Modes*
Auto Answer
Ring-ight Tone Choices
Voice Announce
Ringing Preference
Speakerphone (Optional)
Station Lock
Tri-Colored Lights*
Volume Settings*
Handset
BGM
Ringing
Paging
Speaker
Off-Hook Ring
Wall-Mountable Keysets

*Features not available
to guest phones.
   
Keyset Display Features        
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number
Conference Information
Date and Time Display
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number
Outside Line Identification
Override Identification
Programmed Message Display
Soft Keys
Stopwatch Timer
UCD Supervisor Display
   
Requires optional hardware and/or software. Ask your sales representive for details. Features subject to change without notice.
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