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DCS


Get Brochure 		Overview
The DCS allows saved Caller ID information to analyze your company´s telecommunications traffic. Auto Attendant - Auto Attendant is the affordable call routing system your business needs. The DCS simultaneously answers multiple incoming calls and it allows for different greetings to be used at the same time. Uniform Call Distribution - Uniform Call Distribution (UCD) automatically directs your incoming calls to the first available station. While your callers wait in queue, DCS plays a custom-recorded announcement for them. As a manager, you can easily access important UCD-related data in real time from your keyset or output it as a printed report. Supervisors have the power to move group members in and out of their groups on the fly as necessary.
System features
Account Code Entry
  Forced
  Voluntary
All Call Voice Page
Attention Tone
Authorization Codes
  Forced
  Voluntary
Auto Attendant
Automatic Hold
Background Music
Caller ID
  Name/Number Display
  Next Call
  Save CID Number
  Store CID Number
  Inquire Park/Hold
  CID Review List
  Investigate
  Abandon Call List (50)
  CID on SMDR
  Number to Name Translation (250)
Call Forwarding
  All Calls
  Busy
  No Answer
  Busy/No Answer
  Follow Me
  External
  To Voice Mail
Call Hold
  System
  Exclusive
  Remote
Call Park with Page
Call Pickup
  Directed
  Groups (20)
Call Waiting/Camp On
Centrex/PBX Use
Chain Dialing
Class of Service
Common Bell Control
Computer Telephony Integration
  TAPI
  TSAPI
Conference
  Add on (5 party)
  Unsupervised
Customer Set Relocation

Data Security
Database Printout
Direct in Lines
Direct Inward Dialing (DID)
  T1/Copper
  Day & Night Routing
  Busy or Camp-on Option
Direct Inward System Access (DISA)
Direct Trunk Selection
Directory Names
DISA Security
Distinctive Ringing
Door Lock Release (programmable)
Door Phones
Door Phone Night Ring
E&M Tie Lines T1/Copper
Executive Barge-In (override)
  With/Without Warning Tone
  Station/Trunk
Executive/Secretary Pooling
External Music Interfaces
External Page Interfaces
Flash Key Operation
Flexible Ringing
  Day Ring Assignments
  Night Ring Assignments
Ground Start Trunks
T1/Copper
Hot Line
In Group/Out of Group
Incoming Call Distribution
Incoming/Outgoing Service
Individual Line Control
Least Cost Routing
Live System Programming
  From any Display Keyset
  With a Personal Computer
Meet Me Page and Answer
Memory Protection
Message Waiting Indications
Microphone On/Off per Station
Music on Hold - Flexible
Night Service
  Automatic
  Manual
Off Premises Extensions (OPX)
Operator Group
Overflow
  Operator
  Station Group

Paging
  Internal Zones (4)
  External Zones (4)
  All Internal
  All External
  Page All
Power Failure Transfer
Primeline Selection
Private Lines
Programmable Line Privacy
Programmable Timers
Recalls
Remote Programming -PC
Ring Over Page
Single Line Connections
Speed Dial Numbers(1500)
  Station List (50 max)
  System List (500 max)
Speed Dial by Directory
Station Hunt Groups (30)
  Distributed
  Sequential
  Unconditional
Station Message Detail Recording (SMDR)
System Alarms
System Directory
Tenant Service (2)
Toll Restriction
  By Day or Night
  By Line or Station
  Eight Dialing Classes
  Special Code Table
Toll Restriction Override
Tone or Pulse Dialing
Transfer
  Screened/Unscreened
  With Camp-On
  Voice Mail Transfer Key
Trunk Groups (11)
Uniform Call Distribution (UCD)
  Maximum of 5Groups
  Call Statistics
  Agent Statistics
  Group Supervisors
Universal Answer
Voice Mail Integration
Walking Class of Service
Station features        
Appointment Reminder
Add-On Module
Appointment Reminder
Automatic Hold
Automatic Privacy
Background Music
Busy Station Callback
Busy Station Indications (BLF)
Call Forwarding
Call Pickup
Dial-by-Name
Dial-by-Voice
Direct Station Selection (DSS)
Do Not Disturb (programmable)
Door Lock Release
Exclusive Hold
Group Listening
Headset On/Off Key
Hearing Aid Compatible
Line Queuing with Callback

 Line Skipping
Loud Ringing Interface
Message Waiting
Light/Indication
Mute Microphone/Handset
Off-Hook Ringing
Off-Hook Voice Announce(standard)
Off-Hook Voice Announce(executive)
One Time Do Not Disturb
One Touch Dialing keys
On-Hook Dialing
Programmable Keys
Programmed Station Messages
Protection from Barge-In
Pullout Directory Tray
Pulse to Tone Switch Over
Redial
  Auto Retry
  Last Number
  Save Number

 Ring Modes
  Auto Answer
  Ring-Eight Tone Choices
  Voice Announce
Ringing Preference
Speakerphone
Station Lock
Tri-Colored Lights
Volume Settings
  Handset
  BGM
  Ringing
  Paging
  Speaker
Off-Hook Ring
Wall-Mountable Keysets 		   
Display features        
Account Code Display
Call Duration Timer
Call for Group Identification
Call Processing Information
Caller ID Information
Calling Party Name
Calling Party Number

 Conference Information
Date and Time Display
Dialed Number
Enhanced Station Programming
Identification of Recalls
Identification of Transfers
Message Waiting Caller Number

 Outside Line Identification
Override Identification
Programmed Message Display
Soft Keys
Stopwatch Timer
UCD Supervisor Displays

    
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